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FAQs
Frequently asked questions
Everything you need to know about Sengo's recruitment platform and candidate tools.
How do I set up a recruiter account on Sengo?
Getting started is easy! Sign up on sengo.space, select the 'Employer' role, and follow the onboarding steps to create your company profile. You can start posting jobs and screening candidates right away.
Are candidate profile data and conversations securely encrypted?
Yes, all data on Sengo is encrypted in transit and at rest. We use industry-standard security practices to protect your personal information, interview data, and all communications on the platform.
Is Sengo accessible on web and mobile devices?
Absolutely! Sengo is a progressive web app (PWA) that works seamlessly on desktop, tablet, and mobile. You can even install it on your home screen for a native app-like experience.
How many screening requests can I send per day?
Screening requests are powered by tokens. The number of screenings depends on your token balance — you can purchase token packages or earn them through your subscription plan. There's no hard daily limit.
How does Sengo's AI ensure fair candidate evaluation?
Sengo uses multiple evaluation criteria including ATS score, skills match, experience level, and job description compatibility. The AI scoring is transparent — recruiters can see exactly how each candidate was evaluated, ensuring unbiased and explainable results.
What technologies power the Resume Copilot?
Our Resume Copilot is built on advanced large language models that analyze resume structure, content relevance, keyword optimization, and ATS compatibility. It provides actionable feedback to help candidates improve their applications.
Can enterprise teams integrate Sengo with their existing ATS?
We're actively building integration capabilities. Enterprise teams can currently use Sengo as a standalone screening and shortlisting layer that works alongside existing recruitment workflows.
Have more questions?
If you need further assistance, feel free to reach out to our support team.